Privacy Policy

1. Introduction

At Mind Carve, we understand that sharing personal information requires trust. Whether you contact us about a project, explore our services, apply for a career opportunity or simply browse our website, we aim to handle your information responsibly.

This Privacy Policy explains how Mind Carve collects, uses, stores and protects information when you interact with our website and digital platforms. We believe privacy should be straightforward: our approach is to collect information for genuine business purposes, use it responsibly and take reasonable steps to protect it.

2. Interpretation and Definitions

For the purpose of this Privacy Policy, "Mind Carve," "we," "us" or "our" refers to Mind Carve. "Website" refers to the Mind Carve website and its pages, forms, content and digital features. "Personal Data" means information that can identify or reasonably be associated with an individual, such as a name, email address, phone number or other contact information. "Usage Data" refers to technical and interaction-related information that may be collected automatically when you browse or interact with our website. These definitions help explain how the information covered by this Privacy Policy is handled.

3. Collecting and Using Your Personal Data

We may collect personal information when you voluntarily provide it to us through enquiry forms, contact forms, career applications or other communication channels. Depending on how you interact with Mind Carve, this may include your name, email address, telephone number, company name, professional information, project requirements and other information you choose to share.

Our website may also collect certain technical information automatically, such as your IP address, browser type, device information, pages visited and general website interaction. We use this information to understand your requirements, respond to enquiries, communicate with you and improve the experience we provide through our website.

4. Use of Your Personal Data

• The information you provide helps us respond to enquiries, understand business requirements and communicate with prospective and existing clients.
• We may use personal information to discuss our services, prepare relevant proposals, manage business communication and provide information requested by you.
• Website usage information may help us understand how visitors interact with our digital platforms, identify technical issues, improve website performance and develop more useful content and experiences.
• Where information is submitted as part of a career application, it may be used to evaluate your application and communicate with you regarding relevant opportunities.

5. Security of Your Personal Data

Mind Carve takes reasonable steps to protect the personal information entrusted to us. We use appropriate administrative, technical and organisational measures to reduce the risk of unauthorised access, misuse, alteration, loss or disclosure of information.

However, no website, online platform or method of transmitting information over the internet can guarantee complete security. We therefore encourage users to take care when sharing information online. For your own protection, please avoid submitting passwords, financial credentials or other highly sensitive information through general website enquiry forms.

6. Children's Privacy

The Mind Carve website is primarily intended for businesses, professionals, clients, prospective clients, job applicants and general visitors. We do not knowingly seek to collect personal information from children through our website for business purposes.

If we become aware that personal information has been submitted by a child in circumstances where it should not have been collected, we will take reasonable steps to review and address the situation. Parents or guardians who have concerns about information provided by a child may contact us using the details provided below.

7. Retention of Your Personal Data

We retain personal information only for as long as it is reasonably necessary for the purpose for which it was collected. The period for which information is retained may depend on the nature of the enquiry, business relationship, project requirements, legal obligations or legitimate business needs.

We periodically review information that we hold and may delete, anonymise or securely dispose of information when it is no longer reasonably required.

8. Third-Party Services

Mind Carve may use trusted third-party platforms and service providers to support our website, communication, analytics, hosting, marketing and other business operations. Depending on the services we use, these providers may process certain information on our behalf. We aim to work with providers that maintain appropriate measures for handling information and use such information only for the purposes for which they have been engaged.

Some third-party platforms may have their own privacy policies and terms. When you interact directly with those platforms, their respective policies may apply. Mind Carve does not sell or rent your personal information to third parties.

9. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality and understand how visitors interact with our digital platforms. These technologies may help us remember preferences, analyse website activity and improve the overall user experience.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

10. Information From Enquiries

When you contact Mind Carve, we may retain the information you provide so that we can understand your request and continue the conversation. If your enquiry relates to branding, marketing, SEO, website development, technology, advertising or another service, the information may be used to understand your requirements and determine how our team can assist you.

We do not require you to provide information that is unrelated to your enquiry.

11. Career Applications

If you apply for a position at Mind Carve, we may collect information included in your application, resume, portfolio or other professional material you choose to provide. This information is used to assess your suitability for available opportunities and communicate with you regarding your application.

Where appropriate, we may retain application information for consideration for relevant future opportunities.

12. Changes to This Privacy Policy

Our services, website, technology and business practices may develop over time. As a result, we may update this Privacy Policy when necessary. When changes are made, the revised version will be published on this page along with an updated Last Updated date. We encourage you to review this page periodically so that you remain aware of how Mind Carve approaches the handling of personal information.